“Put Service First and the Money Takes Care of Itself”

The title above is a quote from David J. Schwartz’s classic The Magic of Thinking Big, and I saw a fine demonstration of this idea just two days ago. I happened to be in New Orleans at a business meeting with members of our region. For supper we went to a popular restaurant in the French Quarter and enjoyed delicious New Orleans style cooking.

However what our team will remember about the evening was not so much the food as it was the incredible service and attitude of our waiter. She was amazing. She was knowledgeable, friendly, confident, and funny. She made us laugh, joined in with the lively banter, and really made us feel welcome.

What was most surprising and unexpected was that, at the end of our meal, she shared some homemade cupcakes with us that she had baked for a co-worker’s birthday party that day. Since she had warmed up to us so quickly, and us to her, it did not seem odd or uncomfortable, to accept her offer. And the cupcakes were delicious!

Now this could have been viewed as a mistake by some since she could have sold us some desert items off the menu, but she realized that most of us were full and would likely not be purchasing desert anyway. It was just a wonderful thought, and needless to say, she was given a wonderful tip since we enjoyed the experience so well.

When you put service first in your life, your business or your family, good things are going to happen. Customers, employees or family members will be drawn to you when they realize that you are looking out for their needs. Close relationships, productive work or growing profits will be the likely results of your service minded actions.

Philippians 2, in the Bible, tells us that we must learn to put others first. Looking out for the needs of others before our own, is a discipline that was demonstrated by Jesus himself in His life and in His death.

We all want our business or our work to be profitable. If we shift our focus from just the money side and rather focus on service, the money will be a natural byproduct. It certainly was for the waiter we met this week, and it can be for you as well!

About The Author

Duane Rockensock

Duane (Rocky) Rockensock is a husband, a dad, and the National Reconditioning Manager for AmeriGas Propane. Since he was a teenager, Duane has loved hearing the stories of how people have started creative businesses or found ways to use their talents to accomplish amazing things. For that reason he started this blog to encourage teens and adults to find their purpose and to provide the tools and resources to make that happen!